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Old 08-12-2008, 03:01 PM   #1 (permalink)
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Default Club live phone number?? pissed off!!!

alrite so i called club live at 1-888-558-4483 and this guy named jason picks up. I ask him about my order and he refers me to their mailbox so i leave a message and he tells me that they will get back to me in like 30 minutes. I call after 2 hours and this other lady picks up saying that they don't do club live anymore and are not affiliated with them whatsoever any more. And so i argue with her saying that i just called 2 hours ago and this jason guy told me to leave a message, how can you tell me your not affiliated with them anymore? she doesn't let me speak to jason either. now i'm really worried because theres no toehr phone number to call them at, do you guys know any? the reason i'm calling is because i ordred the canon camera on the 25th and someone on here ordered on the 29th and already recieved his, the reason i'm worried is because i wan'st here for the past 7 days i was on vacation, and i'm worried that they already sent it to me and i missed it. Can anyone please help me out, i know there email it sux, i need a phone number, are they with arvato now?
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Old 08-12-2008, 03:03 PM   #2 (permalink)
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You could call live.com I guess.

WHOIS domain registration information results for live.com from Network Solutions
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Old 08-12-2008, 03:04 PM   #3 (permalink)
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Just email them?

Just because some people get their things early doesn't mean that you will. You have to go through their ToS check first.
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Old 08-12-2008, 03:05 PM   #4 (permalink)
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i know but they ship in batches don't they?
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Old 08-12-2008, 03:05 PM   #5 (permalink)
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They have a phone number? Where the hell did you find THAT one?
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Old 08-12-2008, 03:07 PM   #6 (permalink)
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google someone please help! well do they ship items out in batches?
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Old 08-12-2008, 03:15 PM   #7 (permalink)
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no, this is the fundamental problem of people on this website. I'm sure some people get things at the same time on here, but it's a coincidence. When did you order the 25th of july? That means you've waited less than 3 weeks and you are freaking out. Just be patient man. They might more than one prize out at a time, but it's not in batches. You have to wait 8 weeks, then you can complain. Period
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Old 08-12-2008, 03:19 PM   #8 (permalink)
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so why would someone who ordered on the 29th get it before me?? i don't see the sense in that, because i ordered a camcorder and i got it the same time as like 50 other people and we were like all excited. i stillt think they ship out in batches....unless they ran out of stock in the batch to give me one...
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Old 08-12-2008, 03:24 PM   #9 (permalink)
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because it's just a matter of luck. I ordered office the day it came back like the 15th or so, and and have seen plenty of people get it well before me. Which means of course, they don't ship in batches. I don't know their formula, no one does. I'll say it one more time. Wait 8 weeks before you can anything to them. If you don't, they'll tell you the same thing they've told everyone else on here in an automated message. Look it sucks that people get prizes a lot sooner than others, and sometimes people don't get their prizes at all. Face the facts, we know that's what gonna happen, and there's no reason to complain, AT ALL, until 8 weeks have passed.
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Old 08-12-2008, 03:27 PM   #10 (permalink)
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Originally Posted by wjr0025 View Post
because it's just a matter of luck. I ordered office the day it came back like the 15th or so, and and have seen plenty of people get it well before me. Which means of course, they don't ship in batches. I don't know their formula, no one does. I'll say it one more time. Wait 8 weeks before you can anything to them. If you don't, they'll tell you the same thing they've told everyone else on here in an automated message. Look it sucks that people get prizes a lot sooner than others, and sometimes people don't get their prizes at all. Face the facts, we know that's what gonna happen, and there's no reason to complain, AT ALL, until 8 weeks have passed.
Thats true. Since you probably botted and maybe they flagged you.
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Old 08-12-2008, 03:39 PM   #11 (permalink)
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wow, just wait...you cheated for your camera, and waited a couple weeks, and you're pissed you didn't get it?
Seriously, even if you did end up being able to contact them, they'll just tell you the normal 6-12 weeks or whatever it is crap...
don't bother
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Old 08-12-2008, 03:42 PM   #12 (permalink)
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Quote:
Originally Posted by Haruk View Post
wow, just wait...you cheated for your camera, and waited a couple weeks, and you're pissed you didn't get it?
Seriously, even if you did end up being able to contact them, they'll just tell you the normal 6-12 weeks or whatever it is crap...
don't bother
stop flaming.
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Old 08-12-2008, 03:58 PM   #13 (permalink)
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if you did in fact miss ups, which i doubt u did...they will send the order back to microsoft and they will refund your points (so they say) and you can order your camera again and wait 8 weeks

it isnt that much to worry about, u will get it eventually even if it take 20 weeks instead of 8
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Old 08-12-2008, 04:00 PM   #14 (permalink)
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I guess the only reason i'm panicking is because i think i missed it, because i was on vacattion and i just came back. after hearing that this other guy got his cam i started freaking out and i coudln't wait to get home....to see an empty porch....
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Old 08-12-2008, 04:26 PM   #15 (permalink)
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club live has really random shipping times, a lot of my stuff I ordered on July 1st still hasn't come.
It's always been that way, if you don't get it by the timeframe they give you, just email them, and something will happen, whether they refund your points or send it out then
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Old 08-12-2008, 04:39 PM   #16 (permalink)
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Quote:
Originally Posted by xodenon View Post
so why would someone who ordered on the 29th get it before me?? i don't see the sense in that, because i ordered a camcorder and i got it the same time as like 50 other people and we were like all excited. i stillt think they ship out in batches....unless they ran out of stock in the batch to give me one...
I ordered Office on 6/30, and this guy ordered it on 7/24 and received it. Any1 wanna call BS? :thumbdown:
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Old 08-12-2008, 04:50 PM   #17 (permalink)
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^hah maybe your account was flagged?
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Old 08-12-2008, 04:55 PM   #18 (permalink)
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i think so too...
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Old 08-12-2008, 04:57 PM   #19 (permalink)
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Quote:
Originally Posted by Titan5 View Post
if you did in fact miss ups, which i doubt u did...they will send the order back to microsoft and they will refund your points (so they say) and you can order your camera again and wait 8 weeks

it isnt that much to worry about, u will get it eventually even if it take 20 weeks instead of 8
have you or someone else here been refunded after missing ups?
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Old 08-12-2008, 04:59 PM   #20 (permalink)
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have you or someone else here been refunded after missing ups?
What right do you have to get so obnoxiously pissed off? You CHEATED, it's free, and you have to be patient, you probably didn't miss UPS anyway, just deal with it.
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Old 08-12-2008, 05:08 PM   #21 (permalink)
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Quote:
Originally Posted by xodenon View Post
I guess the only reason i'm panicking is because i think i missed it, because i was on vacattion and i just came back. after hearing that this other guy got his cam i started freaking out and i coudln't wait to get home....to see an empty porch....
did you miss ups if you did you would not find an empty porch you would find a ups missed delivery note

they try 3 times to deliver before sending it back and after one delivery attempt you can call and have the package held or sent to a different address or held at a ups location for pickup
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