[Slashmolder]

My rant: I had to send my laptop in due to a broken network controller. They at first told me to box it myself. I paid $20 to package it then they told me they were gonna send their own box and don't want mine. I send it to them. When I get it back 2 weeks later it's missing all the rubber stoppers off the bottom which kept it from sliding. It made it a real pain to use. It also had a lot of new scratches on the screen.

My brother split a very small amount of pepsi on the keyboard. I instantly turned off my computer and flipped it upside down. I then took apart my laptop and cleaned all the pepsi out of the keyboard. The computer worked for like a week. After that it randomly shut off and stopped working. I called HP said it wouldn't turn on and sent it in again. They told me it was under warranty and I would get it back on july 2nd. Then today I got woken up (early but I forget how early) by them calling me to tell me that actually it would cost $800 to fix it because the entire thing was fried. They detected a small amount of soda on the computer so they assumed it was caused by damage from that.

I swear I couldn't have split more than an ounce of pepsi and I'm sure I got almost everything. There is no way it fried the entire computer a week after it was done HP is just stupid. I never am going to buy from them again.

SexySugarMan also had a bad experience with HP in her past so I really don't think they have good support.