 HP's terrible support.
2 weeks ago I sent in my HP dv6324us laptop in for repair because the networking controller stopped working. The warranty went out sometime last year. I was able to send it in because my problem/model was under an extended thing I found on their website.
I got it back about a week ago and there were a bunch of scratches on the top of it. I called and complained, so they sent me a box. But I didn't want to be without computer for a week for something minor/cosmetic.
This morning my computer screen started having a flickering line going across it. A crack that appears and disappears at random times. So I call HP, after talking to some indian guy I couldn't understand, he says it will cost 400 bucks to repair. When it is HP's fault for their crappy handling of my computer while in their facilities.
I guess i'm just pissed and wanted to rant. Any comments? |